Netgear SC101: crappy storage

UPDATE: also read my post about testing the Netgear ReadyNAS (it doesn’t suck)
Storage porn

In my continuing quest for more and better storage, I have taken the following path:

  • Maxtor 5000DV, 120GB USB/Firewire, bought in 2003. Was dependable for 3 years (warranty period: 2 years) but has crashed a couple of times since (with data loss)
  • LaCie Porsche, 160GB USB, bought in 2004. Worked OK for 2 years (warranty period: 2 years) but has crashed a couple of times since (with data loss)
  • Iomega Desktop hard drive, 250GB 100Mb Ethernet, bought in 2005. Hasn’t broken down yet, but makes way too much noise (loud ventilator, running continuously).
  • Netgear SC-101, 2x300GB Ethernet, bought in 2006. Supports RAID-1 mirroring, which I needed after all my hard disk crashes. For my less-than-optimal experience, read on.

Netgear/Zetera

Netgear Zetera, 2 x 300GB
I bought the Netgear/Zetera device after positive reviews on sites like infoworld.com. The Zetera software converts network-attached drives into virtual SCSI drives that can be mirrored (RAID-1) or spanned (not striped). In theory, one could put, say, 4 devices in a network with 2 x 500GB each and have a 4TB spanned T: drive.

So, I buy it with 2 x 300GB drives, pop them into the toaster, start it up, and create 2 virtual drives: 1 mirrored 200GB drive “MIRROR” for my music (backup of my CDs and a lot of podcasts) and the rest into a 180GB spanned volume “MOVIES”. First surprise: the Zetera software requires a (Windows only) driver on each computer that will access the data. I run 2 Windows machines, so that’s not really an issue, but if you’re on MacOSX, you would need 1 Windows station to manage the Netgear data and expose as a regular SMB volume: meaning double network traffic for each write/read operation. This is what my Netgear GUI shows: 10 new IP addresses.
Netgear IP addresses

I then start copying my music and movies over to the new drive. Copying 200GB of data at 45GB/h max (or some 30GB/h realisticly): it took a while, but at least my data is safe. Or so I thought. Every time you start the GUI, a popup appears with “Do you want to look for upgrades?”. At some point I’m thinking, “Hey, why not” So I upgrade the drivers on my desktop, and my laptop. Bad idea. To my amazement, I only have one drive anymore: “MOVIES”. The MIRROR drive has disappeared. I rerun the utility to attach all drives: “No drives available to attach”. This is where I get worried.

<!– #izoyff3syba1m9tu5t42jndessb5qa0bl6k7y930z{width:320px;height:256px;border:none;margin:0px;} –>

Netgear SC101- drive lost
Video sent by pforret

On the former Netgear forum, this is a known error, which sometimes can be fixed by erasing something in the registry, re-attaching the drives, fixing the drive letter and a fair amount of praying. Why do I say “former Netgear forum”:
Netgear forum: so long and thanks for all the fish
“As a result of the popularity”… Yeah, right.

To cite the Google cache before it disappears:

Just solved the problem of a lost drive after hybernate or reboot i.e. laptop (Win XP Home SP2) could not see a shared drive, but other PCs still could. And, I could not reattach (even after detaching) the lost drive using the SC utility.

These problems appear to be fully resolved by this sequence:
Step (1) – clean lost drive from the registry as follows (found by NetDr:)
“I believe the problem here stems from another entry in the registry that is showing the drive mounted already….
Registry Key: HKEY_LOCAL_MACHINE\SOFTWARE\ZNS\Client
Click on each key below the Client Key and see if the drive that you are trying to mount already co-exist? If so, remove that key only and reboot then remount the drive of choice in the SCM Mananagement software. Example: If you are trying to mount a drive named SC101 and you know it’s not mounted already, yet you see a key in the registry path mentioned above then Windows thinks that you aleady mounted that drive and you must remove it to trick windows into believing that the drive is not mounted so that you can RE-MOUNT the drive again. ”

Step (2) – Apply static drive letter as follows: (found by pslizard)
1) Rightclick My Computer
2) Click Manage
3) Click Disk Management
4) Rightclick on san drive and click Change Driveletter and Paths..
etc.
Cheers, SCuser

I also find a similarly disappointed customer at techknowman.com:

4 hours and one new DHCP lease later…. I came across the “No drives available to attach” message when I found that my newly created SC101 partitions had magically “disappeared” from My Computer on all 3 of my PCs. The NSLU2 gave me the option to configure either a static or Dynamic IP address so why couldn’t the SC101?

Another 2 hours of head scratching and questioning my technical ability I was led to the drive letter issue in these forums. Reading post after post of SC101 owners losing way too much hair in their youth trying to get the SC101 to work got me a little concerned. Although I decided to persist and not be detered as I was going to make this solution work considering that I had a lot of hair to lose.

Netgear tech support

So I decided to register the product on the Netgear support site and call for some technical support. When advised to use the command-line tool “ut” to check the storage device, I get:
===============================================================================
VERSION : 4.19.0 ROOT IP ADDR : 192.168.1.100
TOTAL(MB): 286184 # PARTITIONS : 2
FREE (MB): 78
-------------------------------------------------------------------------------
PARTITION LABEL IP ADDR SIZE(M)
15BC34B2-E41D-11DA-88C9-0001804AA8BF MIRROR 192.168.1.102 204800
8622F1B4-E41D-11DA-88C9-0001804AA8BF MOVIES 192.168.1.103 81306
===============================================================================
VERSION : 4.19.0 ROOT IP ADDR : 192.168.1.101
TOTAL(MB): 286184 # PARTITIONS : 2
FREE (MB): 78
-------------------------------------------------------------------------------
PARTITION LABEL IP ADDR SIZE(M)
15BC34B2-E41D-11DA-88C9-0001804AA8BF.m1 MIRROR 192.168.1.104 204800
8622F1B4-E41D-11DA-88C9-0001804AA8BF.s1 MOVIES 192.168.1.105 81306
===============================================================================
2 MicroSan found within subnet 192.168.1.255

So the partition “MIRROR” is still there, I just can’t get at it. Some consolation. Last thing I heard from Netgear (B.P. Moelker – NETGEAR Support Nederland) was June 29th. If this doesn’t get solved fast enough, I might become a very vocal unhappy customer!

UPDATE: my problem was solved as follows:
I got a reply from Tech Suppport with following suggestions:
1) try removing 1 of the 2 disks, and mount the remaining half of the mirror as a drive
=> that didn’t work, couldn’t mount that mirror half
2) try to change the attributes for the mirrored partitions to “02 00 02″ for middle part and “0A” for the last but one byte.
(see kbserver.netgear.com/kb_web_files/n101605.asp )
=> that worked! I changed
00 00 00 00 00 00 00 00 02 00 01 00 00 00 08 1D to: 00 00 00 00 00 00 00 00 02 00 02 00 00 00 0A 1D and
00 00 00 00 00 00 00 00 02 00 02 00 00 00 09 06 to: 00 00 00 00 00 00 00 00 02 00 02 00 00 00 0A 06.
I could mount the mirrored partition, I copied all data from it, I removed the 2 x 100GB mirror partition and created a spanned 200GB partition. No need for the false security feeling of a mirror when you’re not sure it’s gonna be there tomorrow.

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191 Responses to Netgear SC101: crappy storage

  1. Apparently I am not alone w/ this device!

    How does one get a copy of the updated Software”

    Ver 4.14.0

  2. Hey Nick (Dec 8th, 2007 at 7:50 pm)

    Are those HDDs SATA by any chance??? If you are in Sydney (Australia), I would buy 4 of those 400GBs! My server has run out of space (20GB free) so I need to create a new RAID.

  3. Thanks all of you for the great comments…I just did a google search for (SC101 fails on large file copiesf and it took me here.)

    I have a 30 (yes three-zero) servers on my network lab at home and this thing has been the bain of my file copy existence. I bout their new N Wireless router and Bridge and have had problems with every piece of Netgear crap I own. (about 3k worth)…I even have their crappy PowerLAN Cat-5/ power converters you plug into the wall.

    Netgear to me is all crap and they have lost a customer. Good luck to everyone getting their data back…hopefully one day Netgear will see all the frustrated people and actually begin shipping a even half way decent product!!!!

  4. Pingback: WD My Book is not really ‘Pro’ storage at blog.forret.com

  5. Hi all,
    funny and not funny!
    I have a SC101T
    I got the same of most of you here. I have ONE SATA 500GB on it (checked… its ok).
    Installed it, working…
    than slowly lost one of the partition
    than both partition
    Than the console shows me 1 IP with 0 bytes available.
    Than it simply cannot find any storage attached to network anymore!
    Called the support and they told me I had to send an email because the department I fell in (like if I choose that) could not help me.
    I saw an answer to my problem…
    Typical low level support:
    DL the latest firmware/software, install it.
    If still issue, install a fresh version of windows in your machine!!!!
    EXCUSE ME!!!!
    If their network storage does not work… I have to reinstall Windows?????
    Do they think we are all stupid???
    This device is mostly targeting IT literate people… how can they suggest to reinstall Windows????
    I am horrified!!

  6. I have one of these toasters which went capoot on saturday and oh what a surprise no chance of any software utilities to retieve the data off of it , In fact I contacted this company called Apex Technology and they have quoted me £850 + VAT to retrieve the data off of the 2x 250 GB drives !!!! , Ouch but you cant put a price on the data and they know it . I am furious at Netgear and the likes of other manufactures making similar devices aimed at the consumer marker for making something that uses such a high level format partions which when they go Pete Tong they equaly cost alot . This is a serious lack of practicallity on there behalf the drives should have been NTFS compatible in the first instance or at least release a software utility that can read the drive under a windows environment

    SC101 is a piece of u know what!!!!

  7. What a piece of crap! Firstly it only works on 32bit Windows. Then it’s slow as hell. Now I know why it’s so dirt cheap. NAS my ass!

  8. Douglas Hopkins

    Wow! This is one heck of a commentary on NetGear. I’m on hold right now listening for 30 minutes to how reliable their equipment is and that one of their “seasoned technical support engineers” will be assisting me. Will I get the “seasoned” help of telling me to reinstall Windows? I’ve experienced all of the above, and only to find the latest piece of M$ hoax, Windoze Home Server, will not backup non-NTSC disks, along with a host of toher problems, including extensive data corruption. I don’t like big government, but somehow we have to bring accuntablity to some of these more egregious companies. (50 minutes…still on hold.)

    There is one weapon against this high volume of corporate incompetence, a class action. Will one of you savvy web designers set up a site, then request of this blog author to have access to the list to email us all. Call it “Netgear Class Action”. This will wake up someone in the company.

  9. I use SC101 in my office… some pc is was running at winXp & some is winme.. Did anyone known how to force winme to run this SC101 or any file i can install at mt Winme PC?

  10. Well, thought I was the only one that hated this F$%^$% toaster. It works ok (but slow as hell) on my vista 32 and xp pro machine. Obviously wont run on x64. What crap. At least I don’t feel so alone now… Netgear sucked me in.. never again.

    Oh, and do not bother with emailing tech suppport on their website either. They simply dont respond any more. That one tech support guy probably got burnt out answering all you guys – he realised he was just some poor bunny in the wrong place at teh wrong time. :-)

    Please kids.. whatever you do. Don’t by Netgear SC101 or SC101T toasters or for that matter other Netgear products. They are bad for your health!

  11. I purchased 2 of these units last year. I started using one of them and ran into all the problems that I have seen here in this blog. I lost all faith in the unit and put them aside thinking that maybe at some point new drivers and firmware would solve the problems. Most of the info here is fairly old. Does anyone have an new info. I would love to be able to make use of these or should I just throw them out? Around the same time I purchased another Network Storage Enclosure from CompUSA (SKU 334218) and had problems with that too. Does anyone make a unit that is reliable and works at a reasonable price?

  12. Ok, so here I am…
    Been busy with renovating my house for the last year, we finnaly moved in and I started to build up my PC room again.

    There comes the toaster in the picture and of course, the problem of getting it back up and running…

    Fisrt problem: what the heck did I use as password a year ago…
    No worries: did already resetting in the past which worked just fine. BUT… (and what comes next is not in the forum above… believe me. I just spent 2 hours reading it…)

    So… according to the Help, you need to press the reset button with a paperclip or whatever fits in there for about 8 seconds and the password will be reset to the default… “password”…

    Well… No… it doesn’t…
    It always did, but now it doesn’t anymore…

    I’ve tried about 10 times now and still the thing won’t let me in…

    I’m going to try some other things and will come back.

    (After being a year busy with other things, I’m not sure anymore what was on these disks. What I do now was that I had 1 partition with e-books and manuals which I would like to get my hands back on…)

  13. I’m back and it seems it has worked…

    I uninstalled my old SCM. At the same time I removed Alcohol 120%.

    Before restarting the PC (WinXP) I pressed again the reset button for 8 seconds…
    Waited a few more and then restarted the toaster by unplugging the power cable…

    Restarted the PC, installed the new SCM from the netgear website…

    All working again… 3 partitions there and accessible…

    Anyway – something so tricky and unreliable is not worth your time/energy.
    After seen what happens with this thing, I must say: never ever again…

    Thanks for all the information on this blog. It was very helpfull.

  14. Practically all of the moaning and gripes on here are soooooooo out of date.
    Upgrade the firmware and software to the latest one and install both straight away.
    I’ve been on it since Sept 07 and use my 2 x 400gb (non-mirrored) SC device without fault.
    It is slow (when writing, not reading) but is still a great purchase in my eyes.
    The only gripe I have is that is uses a proprietary filesystem format instead of NTFS. That is a real shame but if you read in to it you can see why it’s done that way.

    So going against the common theme here… I have no problems and use my unit everyday from a variety of machines, OS’s and wired and wifi.

    Beware of all the old info about this unit all over the net, it’s a lot better on the new firmware+software.

  15. Yes, did a nice un-install of the software (which was from mid 2007) which sat and sat and sat and sat (about 15mins worth)… freezing my machine and causing me to hard reset to reboot to a nice BSOD. I couldn’t even get the system running in safe mode. Off to do a format…. blah!

  16. I totally agree with all the posting here and Netgear has lost me as a customer forewer!!! My only regret is that I didn’t find that forum 8 month ago when I purchased this peace of crap.

    My problem with this drive started when it was falling to copy large files and I have to dissable every peace of firewall and antivirus software on my computer in order to copy files (don’t get me started on the speed).

    Then the drive just refuse to open from the “My computer”. I can go into netgear management utility and see the drive but can’t open it to get my data. When I try I get the following error:
    drive f:\ is not accesseble
    An internal error occured

    After spending too much time with useless Netgear tech support, I was told that one of the files that I copied to the drive has corrupted partition (I never heard more ridicilous excuse then this) and I was told that the only way to fix it is to scrap the drive and loose all the data on it.

    Since Netgear uses SFS file system I can’t find any tools to recover at least some data (netgear recovery tool doesn’t work).

    Saying that does anyone had similar problem and have any suggestion how to fix it? Does anyone knows any SFS partition recovery tools?

    Thank you in advance for all the help,

    Serge

    P.S. If anyone still want to do class action suite against Netgear, count me in.

  17. What a horrible piece of crap this SC101 turned out to be. I’m surprised Netgear hasn’t issued a product recal just to stay in business. It should destroy their reputation. They have made some good products but until they take responsibility for this turd I won’t buy another Netgear product.

    Meanwhile, the instructions above that start with getting drunk and punching the cat before you set to work… that’s the same thing I did and it worked! I got it working again well enough to copy everything off it and pull out the Maxtor harddrive which I will reformat for another use. The SC101 toaster is now going on ebay for 99 cents! You can’t give this crap away, so it will go to the next electronics recycling collection or the landfill.

    Eventually you can get your data back but it will never be useful.

    Good luck everyone.

  18. Pingback: Storage Central Turbo « pat3sha

  19. Yes I purchased this unit on the expectation of connecting it to my network with NO special software on the client PC. RUBBISH, each client PC requires netgears special software, this is a NONO. Unfortuantely NETGEAR do not tell this anyware on there site for this product.
    This is in addition to the numerous problems above !!!

    DO NOT BUY

  20. Netgear Hater

    The morons at Netgear need to figure out how to write software. Idiots. This is a piece of crap. Can’t mirror once it’s lost.

  21. I have the NetGear SC (Shit Created) 101. I’ve lost so much data on this crap it’s rediculous. What’s worse, I was using a NetGear Wireless Adapter… Go figure!!! Shit follows Shit don’t it? I had it for 4 months, (paid $100) for it, and later sold it for $5. I felt bad for selling it, because I OVERCHARGED THE POOR SAP!!! I bought a Cisco adapter to replace the NetGear MA-xxxx, and bought another Network hard drive. It cost a bit more, but trust me… it was worth the money.

    Return your SC101 or due a Backup of your data on it. THIS IS YOUR FINAL WARNING!!!

  22. Pingback: Netgear ReadyNAS: NAS done right at blog.forret.com

  23. I purchased one of these SC101 units refurbished, really really dirt cheap impulse buy as my personal intro to NAS, and have not set it up yet. I was initially shocked by the requirement to load the software on every computer that wants to share it: yikes! I didn’t even know this until I found the little slip of paper packed with it that told me to visit the Netgear website for the software (??!!??) (apparently no CD or manual included with refurbs). After reading the horror stories here, maybe I’ll just gut the thing and use it as an external harddrive case (ATA->USB adapters are also cheap); it has better cooling than than those skin-tight cases everyone sells. Thanks for the warnings!

  24. Haven’t read all postings, but seem to agree with most: SC101 is total POS, waste of money and suckhole of lifeforce. Bought one several years ago and installed two bargain-priced new Maxtor DiamondMax 10 3000GB drives while on migration path to SATA in my home-built systems…seemed to be a good mirrored backup solution for important home network files. Never worked as advertised so just let it rest, hoping support/software would improve with time. Just (6/1/2008) installed latest software and drivers, reulting in numerous sytem freezes and forced reboots. It’s a teaser, but after 4-5 hours of my life spent trying to make it work as advertised, I’m ready to salvage my unused drives and pitch the “toaster” as far downrange as possible. In my many years as computer hobbyist, I have never seen a product as worse than worthless as this.

  25. POWER SUPPLY FAILURE = TOTAL LOSS???

    I have one of these with 2 300GB Maxtors mirroed as a backup of a huge photo library and did not have a problem with this basic need, but now the power supply has failed. If I try the drives in another SC101 it just gives the broken mirror message.

    The supply voltage needed to spin the disk is missing, but the other voltage is there to blink the lights and move the armature.

    Tech support says there is no way to repair the power supply, but there must be someone out there who has been tinkering with these and could fix the power supply for me.

    I’m willing to pay someone to fix the power supply just long enough for me to get my data back.

    Let me know: rand.reed AT gmail.com

    PS: if there is a clas-action suit, please count me in!

  26. I think I’ll keep the 12 volt brick. the rest is garbage.

  27. Purchased yesterday for $39 at Frys. After one day of use, it works OK, but is really slow compared to another Gigabit SAN (Dlink) that I have.

    After trying out on several PC’s, XP and Vista, I go to install the software on my XP64. It will not install. No 64 bit is supported. So its back to Frys with this unit.

  28. I have had one of these units since they first came out, it’s been okay at best. A couple of weeks ago the unit died after a severe thunderstorm. It had two drives with no mirror and no user level security. After trying unsuccessfully for several days to find a way to get my data back. I found an obscure post, which I can’t find to reference again, that stated the power brick may be the culprit. So I bit the bullet and purchased a referb unit off of ebay. In doing so I had two chances to get my data back, 1. Swap drives to the new unit and see if I could recover, or 2. swap the power brick and see if the unit came back to life.

    After waiting the better part of a week, the new unit arrived. I tried the simplest fix first, swap the brick. I held my breath while the unit came to life, at first it didn’t seem to do anything except flash the lights, but finally spun up the HD’s and low and behold the drives reappeared on my computer.

    Symptoms of my failure: Drives would not spin up, and the red activity light rapidly flashed, all others appeared normal. There was an noticable ticking sound when the drives tried to wind up.

    Moral of the story: I got my drives back online, and moved data to a standard format system. No more propritary formats for back up data. Never again will I use any device of this type (propritary formats) without an alternate backup format just in case.

  29. Well, I’ve just received this unit after purchasing from Ebay with 2 320gb drives and I have spent 5 hours just trying to configure the bloody thing.

    After reading all the posts on here, I have decided to sell the unit tomorrow as I just cannot be arsed with it.

    With the cash, I will buy a USB storage caddy and a 500mb drive connected directly to my PC that I will backup from the PC’s primary drive (no space for a second drive).

    Netgear, you should be ashamed of this product; it’s total trash!!!!!

  30. I must be honest and say that I am probably the only person in the world who likes the SC101. I have two 500GB HDs attached to four computers in my house. It has worked flawlessly for over 1 1/2 years.I run backups for three pc’s and I access all of my movies/music and photos without a glitch. I’ve even played the same movie in three different rooms simultaneously. I have noticed that at times it could take a few seconds for the drives to appear but for the low cost, I’ll live with that. I have recovered two pc’s from backups stored there with no trouble. One thing I have done is reboot it once a month (maybe that’s the ticket) or maybe I’ve just been lucky. Even though I like it, when I upgrade I will build a real server but this was cool for the money.

  31. Had a great time with the SC101 – NOT! Visited the US in 2006 found the SC101 – thought what the heck. Got it up and running pretty quickly, to my dismay I have to install a driver and its using a propriatarian driver and format – that’s lack of a better word – poor design thinking.
    It’s slow, cumbersome and keeps loosing connection. I have been coping data now for 3 hours using an old PC that is now the only of 5 pc’s able to connect to the SC101.

    This product is incredibly poor, and I think my 400gb disk will come to good use in one of my pc’s – am going for a new NAS.

    No, I am not a newbie, I have 20 years in the IT business.

    So yes, I will cry with the wolves – this product sucks!

  32. I am very familiar with the Netgear SC101 and SC101T as well as most of the other devices using Zetera’s ZAN technology.

    The first mistake Netgear made with this product was in not making it crystal clear that it is not a NAS. The ZSAN technology makes the unit appear more as a direct attached storage device (DAS). A NAS is merely a file server. If you are looking for file server features, don’t buy these units. Most USB disks appear as DAS, but the Storage Centrals are not as limited as those USB disks.

    The second mistake Netgear made was to limit the file system to DataPlow’s SAN File System (SFS). Now SFS is great for sharing volumes and files, but it is not the natively supported file system of Windows. Many people just don’t understand that point.

    The third mistake — and this is a big one — was in their Storage Central software. Most of the people I have talked to hate this program with a passion.

    The forth mistake Netgear made was in not supporting Macs. Wouldn’t it be great if you could actually share the little piggy with both your Windows desktop and MacBook?

    As you can probably see, I am from Newt Data (actually Newt Data Systems, Inc.). Among other things, we license Zetera’s ZSAN technology as well as DataPlow’s SFS. Our intent is to fill some of the holes in implementing products with ZSAN.

    We have our own line of storage products (called SwiftStore), but also produce a storage manager software package that allows Mac OS X users to access their SC101 and SC101T volumes that have been created with Netgear’s Windows SCM. Our Mac Storage Manager also allows users to create volumes with Mac’s OS X native HFS file system, and also has a handy provision that lets users recover from a “broken mirror” — another feature Netgear forgot.

    Check us out on http://www.NewtData.com.

  33. I purchased the Netgear SC101 from ebay about 6 months ago and I have had no problems with it all.

    I put an old hard drive I had in it, connected it to the network router, downloaded the software, added the drives and when I go into my windows explorer the drive is listed there under my computers as a hard disk drive. Have no problems in saving, copying, deleting, burning etc from this hard drive at all. None of my data has been lost. I still do backups as anyone should do on a normal hard drive on the computer.

    I think it is fine if you use for simple uses.

  34. Intel ss4000-e is crap too …

  35. Pingback: daniel evilsizor » Blog Archive » Extra winter break!

  36. Dear All,

    My SC101 containing a 300gb Seagate has just fallen over while I as trying to install a second HDD in the POS. The 300gb Seagate is not showing up in either Disk Mgr or the SCM Utility. When I try ut_full, the mesg is “0 Mirocsan found within subnet”.I’ve tried everything else recommended in this Forum except for trying my HDD in another SC101 or replacing the PSU. Any help greatly appreciated. Thanks in advance – Chewy.

  37. Have had an sc101 running for several years now.

    Tried mirroring not successful.Initially OK but then some computers saw one drive some the other so contents of drive depended on which computer you read it from, gave up mirroring.

    Total failure one day, lights flashed but no drives found by utility,……
    bought another unit tried it on original power supply to save rerouteing cables, same problem lights flashed but could not find any drives. Tried new drive with new power supply worked ok. Ran old unit on new power supply worked ok no data lost. Swapped around a few times fault always stayed with power unit. Note as the good power unit is plugged into the drive the disc motors spin up momentarily with the faulty unit this does not happen.
    All this happened with current firmware and software. Moral “just because the lights flash do not rule out the power supply”.
    I still have a couple of problems apart from the slowness and that is drive letters randomly change even after being set up in XP disc management.
    It seems impossible to install version 3 of the software if version 2 is already installed as the removal of 2 by the installation of 3 removes files which are later called during the reboot which occurs in the installation of 3 which causes the machine to reboot endlessly.
    It seems necessary to remove all traces of 2 prior to installing 3 which does seem more stable than 2 once loaded.

  38. I have had most of the problems that are already posted by others, the freezing up, the disappearing drive letters, the inability of the Netgear software to detect, the problems installing new software and sharing. I have uninstalled, reinstalled, disconnected/reconnected, tried many configurations. And I fully agree with all of you– this thing’s a piece of crap.

    But now I have it working, and it’s worked reliably for something like a year now! How did I do it? You probably won’t like my answers, but here is how I use it:
    1. Do not use it on a network. Yes, I said that. Get a short crossover cable and install it directly into a spare ethernet port on your computer. Hopefully you have a second, unused port like I do. Or if your network is wireless, use the wired ethernet port for the SC101 using the crossover cable. Regular ethernet cable won’t work, because the SC101 is supposed to look like a computer on the network, not a router. I can’t explain it, just do as I say!
    2. Only have 1 drive in the beast.
    3. Only have 1 partition on that 1 drive. No mirroring or fancy stuff! (K.I.S.S.)
    4. No sharing. Of course, as it’s directly connected to only one computer! Duh
    5. I don’t know if this is necessary, but when I shut down my computer I unplug the power cord to the SC101. I don’t like the constant noise of the thing, nor that the drive will probably not last long if it is constantly on all the time. But who knows, maybe my giving it a rest by rebooting it every time my computer is rebooted is somehow keeping it on the straight and narrow path of righteous living.

    Not long ago, before my computer was fully booted up, I had jumped the gun by inserting one of those little USB drives. I bet you know what happened– the computer saw the USB first and made it to be E: and the SC101 hesitated, then became F: drive, no problem. What was weird was that the SC101 stayed as F: drive through several reboots of the system (this time without the USB stick) and then just a couple of days ago I guess it got tired of being F: and changed back to E: spontaneously. Who knows why, I sure don’t. But everything’s still accessible and working, praise Netgear. (On second thought, No.)

  39. Hi, Just had one of these units installed with 2 x 80GB drives for document backup. Ran the orignial install programs and all OK. Decided to upgrade, because of the KB article, and now have no drives although the IP adresses are there the capacity is now 0%. Would still like to use it as a “NAS” [sort of] unit and would appreciate help. Also would like to divide the 80GB [mirrored]drive into 30-20-20GB. The unit is set to share and mirror before the upgrade at 74.5GB. Thanks, KH

  40. These units are trully cr@p

    Unrelliable, unstable and unusable – not fit for purpose.

    Dont consider buying one!! –

    I have just spent three hours removing registry entries, rebooting, resetting and tinkering to recover my personal music and photo collection of the last 3 years….

    ….to put it onto an IOMEGA 1TB unit…….that works without unstable, unusable proprietary software….

    Netgear, hang your heads in shame – I’ll never buy anything with your name on it again.

  41. Netgear Sc101…very bad machine with even worse software