blog.forret.com

• 1 - HelpSpot - Help Desk Software > Help Desk Portal
  # Email integration instantly turns emails into requests
  # Integrated web form and self service portal
  # Easy to use request management and tracking
  # Modern web based user interface
  # Built in reporting
  (tags: helpdesk software support web2.0 tools web application)
• 2 - Want to Remember Everything You’ll Ever Learn? Surrender to This Algorithm
  SuperMemo is based on the insight that there is an ideal moment to practice what you’ve learned. Practice too soon and you waste your time. Practice too late and you’ve forgotten the material and have to relearn it.
  (tags: memory learning science brain wired education)

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