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Archive for the 'internet' Category

Fax 2.0: because fax won’t die in the internet age

In one corner of my apartment: my fixed telephone line. In another my printer/scanner/fax device. Challenge: run a wire from one to the other, every time you rearrange the furniture.

Recently I investigated web fax services like eFax, WebFax, RingCentral but for a low volume user like me they’re too expensive. You pay a lot of money for having a dedicated phone number for you, regardless of the number of faxes you send/receive. But I already have a dedicated telephone number, only it is completely disconnected from my ‘normal’ workflow: email, web, news reader. I would like to receive my faxes in my Gmail, because I never delete mails. With 7GB+ email storage, I don’t need to.

So what I would like to have, and what I don’t think exists yet: a Fax 2.0 device at home, let’s call it the FaxaPorta. It needs power and a phone connection, and … that’s all. So let’s make it look like this (not uninfluenced by the Apple Airport Express):

Faxaporta mockup

Here’s how it works:

  • You plug the Faxaporta in a power outlet and connect to the phone plug.
  • The device has built-in wifi and will connect to the internet in that way.
  • You associate the device with your account on the Faxaporta website.
  • Now you can configure how it is supposed to work:
    • Incoming fax: send it to an email address as a PDF file, print it (you can connect a printer to the USB port)
    • Incoming voice call: take a voice mail and send it to an email address as a MP3 file, forward the call via Skype
    • Outgoing fax: behave like a network printer, or you upload a PDF file to the Faxaporta web site (it is then downloaded by your own Faxaporta device and sent over your own phone line).
  • But because your fax is now part of your web-connected world you can do cool stuff like:
  • When you get a fax/voice call, the Caller ID (phone number of the sender) is being matched with your Google contacts to add name, company and email of the sender.
  • The faxes your receive pass through Faxaportas service and are OCR’ed so that you can copy/paste the text on it (cf. the ScanR service).
  • The voicemails are run through a speech recognition service so that you get a text transcript together with the MP3 file. (Google Voice has this)
  • The whole configuring of the fax/voice service is no longer done on a silly small screen on the fax machine with 15 cryptic buttons, but online, from anywhere you want. New response message? Upload the MP3 file! New front sheet for outgoing faxes? Create it in a WYSIWYG editor!
  • You have an RSS feed for your incoming fax messages, one for your incoming voicemails.
  • You could even make a ‘better’ (more expensive) service for companies:
    • try to route a fax to the right person (depending on who sent it, on names that were OCR’ed in the document)
    • set up a Interactive Voice Response system through the browser (“For Sales, press 1”).
    • create a searchable fax archive
    • How about a fax ‘out-of-office’ service?

    Does the Faxaporta exist already?

    Facebook tricked me into my own spam FAIL

    facebook spam

    So I decided to let Facebook check my Gmail contact list to see if I had missed some contacts (people using aliases, etc …). After carefully selecting a couple of FB friends to invite (a buddy from the army, …), I clicked ‘Select’ and then ‘OK’ on the next screen that I supposed was a ‘Confirm’ window. I didn’t even read what was written on it. Some minutes later I saw emails starting to come in on different email aliases I had created in all my years of Internet activity. Apparently I allowed Facebook to send email messages to all Gmail contacts with email addresses that were not yet ‘known’ in Facebook. I have about 1500 addresses in my Gmail, let’s say some 500 already have a FB profile: so I just allowed Facebook to send out 1000 ‘unsollicited commercial emails’ or *spam* on my behalf. There is no way for me to know how many emails went out, nor to whom. I feel strongly embarrased, since I have been a strong opponent of spam for years, and since I have no idea who I have bothered with this bulk mail.

    A company like Facebook probably has a whole team concentrated on user experience and workflow streamlining, so I can only assume that this strategy is by design. They probably have to keep the monthly exponential growth numbers so they use every opportunity to collect new email addresses. This is plain wrong. The default should be ‘opt in‘, not ‘opt out‘ (that is, select those you want to invite instead of unselect those you don’t wanto to invite).

    So dear Christopher Cox and/or Chamath Palihapitiya at Facebook, while you will probably say that ‘but it is clearly written on the page that they’re about to send an invitation to (in my case, 1000??) contacts‘, you know that you are wrong on this one. You’re spamming. Big time, like real jerks. Since you’re probably not going to do anything about it, Google: any ideas?

    http://www.google.com/support/forum/p/gmail/thread?tid=46004a5733eee4f0&hl=en

    http://blogs.zdnet.com/social/?p=266

    http://www.smartmobs.com/2007/09/02/facebook-friending-spam/

    Logitech online store: haunted

    Shaky Logitech I have wanted to buy a keyboard with Bulgarian layout for a while, and as you can imagine, you don’t find these in the local FNAC or Vandenborre. So when I saw that the Logitech site allowed purchasing online, of such exotic items like a Bulgarian keyboard, I quickly ordered one. However, the experience has been unsatisfactory:

    • First try: I order the keyboard, do the checkout procedure, pay with credit-card and get an immediate reaction: purchase OK, shipment will follow soon. Wow, that’s slick. Several days later, UPS passes by my front door while I’m not there, they say, the package is signed off by a certain “Korenberg” and I get an email: delivery OK. Slight alarm bell: I know no “Korenberg” living at my appartment. When I get home this is confirmed: no one in the building knows anyone by that name. Keyboard is in the twilight zone. I file complaint with Logitech, they propose refund, I accept, I’m still waiting for confirmation. But, I still need a BG keyboard.
    • Second try: I order another keyboard and try to pay with my credit card. Twice I give my credit card details, press “Process” and get redirected to the same check-out page, without any notion of whether or not my order is accepted. I check the “order history”, see that my recent purchase is not there and decide to give up on credit cards.
    • I select “bank payment” and finish checkout. They tell me what bank account I should pay on (one of Bibit), and with which message. I do the payment, see that the number message is not a structured number (“gestructureerde mededeling”) and put it in the normal message box. Since then, nothing. Has Bibit recognized the money as the payment for Logitech? No idea. Has Logitech started fulfillment? I guess not.
    • I visit the Logitech web site again, checking out the Squeezebox, and decide to test the checkout system again. I put a Squeezebox in my shopping cart. When I go to the customer care, I fly from shop.logitech.com (where I am logged in) to logitech-nl-emea.custhelp.com (which looks the same, but where another login is necessary, because both accounts aren’t linked, apparently). There I get into an eternal redirection loop, with an infinite number of “&cl=BE,nl” adding themselves to the URL.
    • I try to break out of that loop by going back to the shopping cart page. For some reason my shopping cart now contains 2 Squeezeboxes instead of one. That’s it , I’ve had it.

    Bottom line: this online shop of theirs is as trustworthy as Lindsay Lohan saying she’s gonna stop drinking. I buy online a lot from shops like Amazon and Pixmania, so I think I’m qualified to say that their shopping application stinks. I’m gonna wait until next week for reply on the second purchase, if there’s none, I’m cancelling that order, and I’m never shopping with Logitech again.

    What American accent do you have?

    What American accent do you have? (Best version so far)
    Midland
    (“Midland” is not necessarily the same thing as “Midwest”)
    The default, lowest-common-denominator American accent that newscasters try to imitate. Since it’s a neutral accent, just because you have a Midland accent doesn’t mean you’re from the Midland.
    Personality Test Results
    Click Here to Take This Quiz
    Brought to you by YouThink.com quizzes and personality tests.

    Oh Lord won’t you buy me …

    I’m a Mercedes SLK!

    You appreciate the finer things in life. You have a split personality – wild or conservative, depending on your mood. Wherever you go, you like to travel first class. Luxury, style, and fun – who could ask for more?

    Take the Which Sports Car Are You? quiz.

    via Clo and Ine

    .eu domain speculation

    When the .eu domains became available to the general public, I decided I did not want forret.eu. That means that the domain was available to be grabbed by someone else, and indeed it has been. I received the following email today:
    .EU domains businessmodel
    This has all the professional charm of the mafia offering “protection”. The guy hides behind the Gmail of Luxembourg, kmail.lu . A DNS search shows me that KJ stands for Kurt Janusch from G-1 Ltd, 175-177 Newland Avenue, HU5 2EP, Hull UK. His name also shows up in a Eurid dispute (Eurid is the registrar that manages the .eu domains), but with an address in Germany. In another dispute with Altova, he is considered to have registered a domain name “without rights or legitimate interest in the name and in bad faith”.

    Further, there were almost 3,000 other eu. domain names registered and offered for sale by the same “seller”, Mr. Kurt Janusch who, nevertheless, acts on behalf of various companies in this regard

    Mr. Janusch is what they call a “domain squatter” or cybersquatter. He is of the same moral fiber as US counterparts like Jeff Burgar and John Zuccarini (the latter has been arrested).

    Bring a scarce resource onto the market and what do you get: speculation. This is one of the reasons why Bob Parsons from GoDaddy refers to the launch of .eu domains as the .EU Landrush fiasco.

    I am Spiderman

    Your results:
    You are Spider-Man

    Spider-Man
    80%
    Superman
    70%
    Iron Man
    60%
    Robin
    55%
    Supergirl
    50%
    Wonder Woman
    50%
    Green Lantern
    50%
    The Flash
    45%
    Hulk
    40%
    Batman
    25%
    Catwoman
    25%
    You are intelligent, witty,
    a bit geeky and have great
    power and responsibility.


    Click here to take the Superhero Personality Quiz

    via Clo

    B-list blogger

    B-List Blogger
    via Ine and Clo